Contact us
All messages go to one inbox. Pick a category and we'll fill in the subject line and the details to include.
We reply within 24 hours- Wrong data
A price, fee or marketplace detail doesn't match reality.
Please include- Item name and wear
- Marketplace
- Page URL
- When you noticed it
- Feature idea
Something you'd like added or improved.
Please include- How you'd use it
- What you'd expect
- Partnerships
Affiliate partnerships, data partnerships and more.
Please include- Company or marketplace name
- What you propose
- Privacy request
Request a copy of, or deletion of, access logs about you.
Please include- Time of visit
- IP address
- Where do the prices come from?
- From marketplaces' public APIs and third-party data services: each marketplace's current lowest tradable listing. When a marketplace has no listing or no data we show "—", never zero.
- How often is the data updated?
- Prices update about every 5 minutes, and each page shows how long ago that was. Listings can sell at any time, so check the marketplace page before you buy.
- Why do prices differ from what I see on a marketplace?
- We show the lowest price for each wear and version; float, pattern and stickers make individual items differ. Amounts are converted to your currency at a reference rate and may differ slightly from what a marketplace charges in another currency.
- Which fees does the ROI include?
- The sell marketplace's sell fee. Withdrawal fees vary by method and are paid once, when you cash out, so they are left out by default; you can add yours under Fees. Buying is free on every marketplace; deposit fees vary by method and are not included. Currencies are converted at one reference rate, so profit excludes currency conversion costs.
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SkinPan will never ask for passwords, Steam login details, API keys or payments by email. Never send them to us.